Contact Us
We are committed to providing exceptional customer support to all players in New Zealand. Our dedicated support team is available to assist with account queries, payment issues, technical difficulties, and responsible gambling concerns. We maintain compliance with New Zealand gambling regulations and prioritise your gaming experience and safety.
Contact Methods
Our customer support team offers multiple communication channels to suit your preferences. For immediate assistance, utilise our live chat feature available directly on our platform. This service provides real-time responses from qualified support agents who can address most inquiries instantly.
- Live chat support available 24/7 through the website
- Email support at [email protected] for detailed inquiries
- Phone support on +64 9 123 4567 during business hours
Response Times and Support
We strive to respond to all email inquiries within 24 hours during weekdays. Phone support operates Monday through Friday, 9:00 AM to 6:00 PM NZST. When contacting us, please provide your account details and describe your issue clearly to expedite resolution.
Last updated: January 22, 2026